Refund Policy

At Al Deafa International Pvt Ltd, we strive to ensure your booking experience is seamless. This Refund Policy outlines the terms under which refunds may be issued.

1. Cancellation by Customer

If you cancel your booking, refund eligibility is determined by the specific cancellation policy of the package, hotel, or airline you have booked. Many promotional or special rates are non-refundable.

2. Processing Time

Approved refunds will be processed within 15-30 business days. The time it takes for the refund to reflect in your account depends on your bank or credit card issuer.

3. Administration Fees

An administration fee may be deducted from the refund amount for processing not originating from our error or service failure.

4. Non-Refundable Items

Certain items such as visa fees, insurance, and specific service charges are generally non-refundable once the service has been rendered or the application submitted.

5. Contact Us

If you have any questions regarding our refund policy, please contact us at dubai@deafah.in or call +971 56 919 3265.

Al Deafa International Pvt Ltd
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